General Cleaning

Question 1 of 10.

True or False: Effective general cleaning includes waste collection, surface dusting, daily floor care, cleaning common areas, sanitizing touch points, and restroom cleaning.


Thorough cleaning extends the life of property assets, improves appearance, and promotes health and wellness.

Question 2 of 10.

When emptying trash receptacles, you should...

1. Remove the liner from the trash can and carry it to your cart.
2. Pick out soda cans and plastic bottles from the trash and put them in the recycling bin.
3. Carry the entire trash can over to your cart to avoid leaks.
4. Compress trash with your hands to save space

Carry the entire trash receptacle to your cart to avoid leaks. Never remove items from receptacles or compress trash, as there may be sharp objects present. If the liner is soiled, replace it.

Question 3 of 10.

Which of the following surfaces should be dusted?

1. Desks
2. Window sills
3. Door ledges
4. All of the above

All of these should be dusted, as well as file cabinets and the tops of wall art. Remember not to touch or move personal belongings.

Question 4 of 10.

What is the correct method of applying furniture polish?

1. Spray onto a clean cloth then wipe furniture
2. Spray directly onto furniture and allow to dwell
3. Take furniture outdoors and coat completely

Spray furniture polish onto a clean cloth before applying it to furniture. Be careful to avoid getting furniture polish onto floors as it can be a slipping hazard.

Question 5 of 10.

True or False: You should clean computer screens by spraying with See Thru or another Maintex glass cleaner and then wiping with a microfiber glass cleaning cloth.


Do not touch computer equipment or clean it with chemicals, as this can cause damage.

Question 6 of 10.

Which of the following surfaces should be sanitized?

1. Door knobs
2. Light switches
3. Telephones
4. Elevator buttons
5. Water fountains
6. All of the above

Properly sanitizing shared surfaces is critical for preventing germ cross-contamination and the spread of disease.

Question 7 of 10.

Which of the following steps should NOT be taken before mopping hard floor surfaces?

1. Remove chairs and fixtures
2. Pick up trash and debris
3. Dust mop or sweep the floor
4. Pre-spray using a pump sprayer
5. Use a scraper to remove gum and sticky debris

Before mopping, remove chairs and other obstacles, pick up trash and debris, dust mop the floor, and remove gum with a scraper. Dilute floor cleaner with cold water in a mop bucket - do not spray it directly onto the floor.

Question 8 of 10.

When cleaning common areas and break rooms, you should always remember to:

1. Remove all crumbs and debris prior to cleaning countertops
2. Unplug appliances before cleaning them
3. Clean stainless steel surfaces, sinks, and water fountains by wiping them with the appropriate cleaner
4. All of the above

In addition to normal surface dusting and daily floor care, common areas require several additional steps. Be sure to plug the appliances back in after you are finished.

Question 9 of 10.

What is the proper method for cleaning stainless steel?

1. Brush surfaces with an abrasive pad or brush
2. Spray with cleaner then wipe with a microfiber cloth. Use a second cloth to polish the surface.
3. Coat with a generous amount of cleaner and allow to set

Spray stainless steel surfaces with Sta-Brite or another oil-based cleaner, wipe, and then polish with a second cloth. Never use strong abrasives on stainless steel.

Question 10 of 10.

When should sanitizing take place?

1. On a weekly basis
2. When employees become ill
3. Every day, after all other cleaning is complete

Properly sanitizing shared surfaces on a daily basis is critical for preventing germ cross-contamination and the spread of disease. After you have finished all other cleaning, sanitize remaining touch points.

Next question 1 of 10

All 10 questions completed!

General Cleaning

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